EFFECTIVE DATE: APRIL 5, 2023
This Privacy Policy (the “Policy”) is meant to help you understand what data we collect, why we collect it, and what we do with it. This Policy is incorporated into, and is part of, our Terms of Service (“TOS”), which govern your access to our website and your use of our website.
This Policy covers Superfly owned and operated website (the “Site”). Superfly refers to Superfly Events, LLC and its subsidiaries and affiliated entities (“we,” “us,” or “our”).
This Policy describes the types of information we gather from people visiting our Site and from individual users (“you,” “your” or “user(s)”), and how we use, transfer, and secure such information. By using the Site, you agree to the collection and use of information in accordance with this Policy.
If you have any questions about our privacy practices, please refer to the end of this Policy for information on how to contact us.
TYPES OF INFORMATION WE COLLECT AND USE
Information You Provide
While using our Site, we may ask you to provide us with certain Personal Information. “Personal Information” is information that can be used to identify you, directly or indirectly. The types of information we collect include:
Contact Data, including your first and last name, phone number, postal address, and email address.
Demographic Data, including age and gender.
Profile Data, including your interests, inferences, preferences and favorites.
Content, including content within any messages you send to us (such as feedback and questions to customer services) or a publicly posted post on the Service (such as reviews or blog comments).
Employment Data, including your employment and education history, transcript, and references to consider your job application for open positions.
INFORMATION COLLECTED AUTOMATICALLY
We automatically collect information when use or interact with the Site, including as follows:
Log Data
We automatically collect information that your browser or mobile device sends whenever you or your users visit or use our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, device ID, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Superfly may utilize cookies to get a better understanding on how to improve the experience of visiting our Site. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personal identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feed. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
HOW WE USE YOUR INFORMATION
We collect, hold, use and disclose your information in accordance with the practices described in this Policy, including for the following purposes:
To enable you to access and use our Site;
To improve and personalize your experience on our the Site;
To contact and communicate with you, provide customer service and manage your account;
To develop and send advertising, direct marketing, and communications about our and other entities’ products, offers, promotions, rewards, and events;
To enforce our terms and conditions;
To perform research and analysis about your use of, or interest in, our Site;
For internal record keeping and administrative purposes;
To comply with our legal obligations and resolve any disputes that we may have;
To prevent and address fraud or breach of policies;
To monitor and analyze trends, usage, and activities; and
To fulfill any other purpose at your direction.
HOW WE SHARE YOUR INFORMATION
We do not sell or otherwise disclose your personal information, except as described herein:
We may disclose information about you as compelled or required by law, to law enforcement authorities, or other government officials, to protect or defend our legal rights, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or any TOS violations for using this Site.
When you have given us your consent to do so.
HOW WE PROTECT YOUR INFORMATION
In order to protect your personal information from unauthorized access or disclosure, we have put in place suitable electronic and managerial procedures such as encryption of certain personal information, designed to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.
However, we cannot guarantee the security of any information that is transmitted to or by us over the internet. The transmission exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Policy.
OPT-OUT RIGHTS
If you no longer wish to receive Superfly updates or wish to be removed from our mailing list, you may opt-out of receiving these communications.
To exercise this right, please submit a request to legal@superf.ly. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within ten (10) days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request.
CHILDREN AND PRIVACY
We do not knowingly collect personal information (as defined by the Children’s Online Privacy Protection Act (“COPPA”)) from children under the age of thirteen (13) in connection with the features on our Site without the consent of a parent or guardian. If you are a parent or guardian and believe we have collected personal information in violation of COPPA, contact us at legal@superf.ly. We will remove the personal information in accordance with COPPA.
ADDITIONAL DISCLOSURE FOR CALIFORNIA RESIDENTS
These additional disclosures apply to California residents. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt-out, and require business collecting or disclosing personal information to provide notices and means to exercise rights.
Notice of Collection
In the past twelve (12) months, we have collected the following categories of personal information, as described in the CCPA:
Identifiers, including name, phone number, postal address, email address, and online identifiers (such as IP address).
Characteristics protected classification under California or federal law, including gender or age.
Internet activity, including browsing history, and interactions with a website, email, application or advertisement.
Geolocation data.
Employment data.
Inferences drawn from the above information about your predicted characteristics and preferences.
For further details on information we collect, including the sources from which we receive information, review the “Types of Information We Collect and Use” section above. We collect and use these categories of personal information for the business purposes described in the “How We Use Your Information” section above.
Right to Know and Delete
You have the right to know certain details about our data practices in the past twelve (12) months. In particular, you may request the following from us:
The categories of personal information we collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose;
The categories of third parties to whom the personal information was disclosed for a business purpose;
The business or commercial purpose for collecting the personal information; and
The specific pieces of personal information we have collected about you.
In addition, you have the right to delete the personal information we have collected from you.
To exercise any of these rights, please submit a request to legal@superf.ly. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within ten (10) days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request to know and delete.
GOVERNING LAW
This Policy is governed by the laws of New York.
NOTIFICATIONS OF CHANGES
We may, at any time and at our discretion, revise this Policy by posting an updated version. If we decide to change our Policy, we will use reasonable efforts to post those changes on the Site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
CUSTOMER SERVICE
Contact us here at legal@superf.ly for any questions or concerns.